Patron FAQs

Ticket Sales

Terms and Conditions

By purchasing this ticket and/or attending an event as the ticket holder using this ticket, I automatically accept the assumption of risk and waiver of liability relating to coronavirus/COVID-19. As the ticket purchaser and/or ticket holder/user of this ticket, I certify that I have read this document and fully understand its content. I am aware that this is a release and waiver of liability and a contract, and I accept and agree to it of my own free will. My purchase and/or use of tickets from the Elgin Community College constitutes acceptance of all terms and conditions.

Group Tickets

Plan your group outing at ECC Arts Center! Discounted ticket prices are available for various events for groups of (10) or more. Call the box office at 847-622-0300 to book group tickets.

Fees and Refunds

A $5 per order handling fee is assessed for all online and phone orders. All ticket purchases are non-refundable. Exchanges requested 48 hours before the purchased performance are permitted on a space-available basis.

Discounts and Memberships

Members who buy tickets to three or more CenterStage events per year automatically receive a Super Patron discount on future purchases. ECC Students can also receive one free ticket to all ECC Events. Call the Box Office at 847-622-0300 for more details.

Seating

Theatre doors open approximately (30) minutes before performances. All patrons, regardless of age, must purchase a ticket to be admitted to the Theatre. Latecomers are seated at the discretion of management.

Accessibility

The Arts Center is fully accessible and includes handicapped parking and accessible seating and restrooms.

Seating Charts

Cameras/Recording Devices

Food, drink, cameras, and recording devices are strictly prohibited in the ECC Arts Center theatres. Patrons are welcome to bring a personal-sized water bottle.

Finding Us

Our address is 1700 Spartan Drive, Elgin, IL 60123. Once on campus, follow the signs to Building H.

Parking

Free parking is available in all open campus lots. Please observe signs and avoid parking in restricted lots and spaces.

Volunteer at the ECC Arts Center

Thank you for being so interested in volunteering with the ECC Arts Center. We value and appreciate the time and dedication of our volunteers!   APPLY NOW

Usher Benefits

  • Enjoy amazing artists in intimate theatres.
  • Parking is plentiful and free. We also have handicap-accessible parking spots.
  • Fun surprises - musicians and magicians have been known to pop up in our lobby.
  • Volunteer ushers receive at least six (6) usher tickets for each show they work. You can use these usher tickets to purchase free show tickets for most events.
  • Finally, you are an integral part of our ECC family. Our ushers are a part of a talented and dedicated team committed to providing a positive theatrical experience for our patrons.

Usher Volunteer Duties

  • Greet patrons.
  • Take performance tickets.
  • Show patrons their seats.
  • Assist and monitor the audience during the performance.
  • Guide patrons to other facilities.
  • Assist with concessions or retail sales.

Usher Volunteer Qualifications

  • Be at least 18 years of age.
  • Be able to read, write, and speak English.
  • Be available to work at least 10 hours per season from September 1 through August 30.
  • Log in to a volunteer portal to schedule and track hours.

Volunteer Application

If you want to volunteer at the ECC Arts Center, please complete the application below. You can also email us at artsvolunteer@elgin.edu.

APPLY NOW

Plan Your Next Event at the ECC Arts Center!

Discover the ideal venue for your meetings, performances, conferences, and special events at the ECC Arts Center. For more details, contact us at artsoperations@elgin.edu, and let us help you create a memorable event!

Conveniently located near I-90, US 20, and Randall Road, our recently renovated facility offers a range of versatile rental spaces, including:

Two Theatres

  • A 662-seat proscenium-style theatre with comfortable seating, excellent acoustics, and optimal sightlines.
  • An intimate "black box" theatre is adaptable to various setup configurations.

Additional Spaces

  • Numerous classrooms
  • Spacious rehearsal rooms

Our Services

  • Comprehensive event planning and management, from initial preparation to day-of-event assistance.
  • Advanced technical support featuring lighting, sound systems, and cutting-edge equipment.
  • Ample complimentary parking for your convenience.

Learn more about renting the ECC Arts Center